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Posts by Me


AI-Driven Incident Response: Reducing Mean Time to Resolution (MTTR) in IT
Learn how AI lowers MTTR by cutting alert noise, predicting failures early, and automating resolution workflows. Discover why incident response becomes difficult during peak demand and how AI improves stability, protects revenue, and strengthens engineering productivity.
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Integrating SMS APIs with CRM for Personalized SaaS Customer Journeys
Learn how SaaS companies can use SMS APIs connected to CRM systems to build tailored customer journeys. This guide explains how automated messaging, real-time data sync, and unified analytics improve activation, retention, and long-term value.
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AI-Assisted Code Reviews in Azure DevOps: From PR Checks to Quality Gates
AI-assisted pull request reviews in Azure DevOps provide faster feedback and steadier quality because automated checks spot issues right when a PR opens. This supports quicker releases while helping teams maintain reliable code.
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Why Product-Led Content is the New Growth Engine for SaaS Marketers
SaaS buyers no longer want promises—they want proof. Learn how product-led content helps SaaS brands stand out in an AI-saturated world by showing value through real product experience.
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